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Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: July 22, 2025

Thank you for visiting brooke keown counseling LLC. We respect your privacy and are committed to protecting the personal information you provide through this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [www.therapybkc.com] It also outlines your rights under federal and Missouri state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

1. Information We Collect

We may collect the following types of information through this Website:

a. Personally Identifiable Information (PII):

  • Name

  • Email address

  • Phone number

  • Any information you voluntarily provide via contact forms or scheduling requests

b. Protected Health Information (PHI):

If you become a client, any health-related information you provide is protected under HIPAA and applicable Missouri laws.

c. Non-Personal Information:

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed and time spent on the Website

  • IP address

This data is used to improve our website and is collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or appointment requests

  • Provide psychotherapy services (only after formal intake and consent)

  • Maintain secure communications

  • Improve Website performance

  • Comply with legal obligations

3. Use and Disclosure of Protected Health Information (PHI)

Once you become a client, your PHI is protected under HIPAA. We only use or disclose your PHI:

  • For treatment, payment, or healthcare operations

  • With your written authorization

  • When required by law (e.g., mandatory reporting of abuse, court orders)

  • To prevent serious harm to yourself or others

We follow all applicable laws regarding the storage, transmission, and disclosure of PHI.

4. Your Rights Regarding PHI and PII

As a user or client, you have the right to:

  • Request access to your information

  • Request corrections to your information

  • Request limitations on the use or disclosure of your PHI

  • Revoke authorizations in writing

  • File a complaint if you believe your rights have been violated

For HIPAA-related concerns, you may also contact the U.S. Department of Health & Human Services at https://www.hhs.gov/hipaa.

5. Security Measures

We implement physical, technical, and administrative safeguards to protect your information:

  • SSL encryption for all data transmitted via the Website

  • Secure email and contact systems

  • Limited access to data by authorized personnel only

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted via the Website.

6. Third-Party Services

We may use third-party platforms for scheduling, contact forms, or analytics (e.g., Google Analytics, SimplePractice, Calendly). These services may collect non-personal data and have their own privacy policies. We recommend reviewing their policies for additional information.

7. Cookies and Tracking Technologies

We may use cookies to enhance your experience on the Website. You can choose to disable cookies through your browser settings, but this may limit functionality.

8. Minors

This Website is not intended for individuals under 18 years of age without parental or legal guardian consent. We do not knowingly collect information from minors.

9. Legal Obligations and Duty to Report

We comply with Missouri’s legal and ethical obligations, including:

  • Mandatory reporting of child or elder abuse

  • Duty to warn or protect if a client poses a serious risk to themselves or others

  • Compliance with court orders or subpoenas

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Brooke Keown LPC 
5709 NW 64th ter Kansas City, MO
Phone: 913-624-3075
Email: brooke@therapybkc.com
Website: therapybkc.com

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